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Trafera is Transforming Education and Government Computing

Imagine IT Better

No matter where you want to go with your technology, Trafera, formerly FireFly Computers can help you get there. Whether you’re launching a new 1-to-1 computing program, maintaining your current devices, trading-in used technology, or even developing a student repair or self-maintainer program, your job just got a whole lot easier. Trafera has you covered for the full lifecycle of your devices. Explore your solutions below:

Lifecycle Wheel

Chromebooks and Laptops

Top choices and trusted brands for Chromebooks and Windows laptops. Not sure what to get? Our expert reps know the options and ask the right questions to help you find that perfect device. (Contact Us)

Carts, Cases & Accessories

Never wire your carts and cabinets again! Let us pre-wire them for you. Need cases? We have a wide variety of options available and can even install them for you. We also have headphones, headsets, and more. (Let’s go)

Interactive Flat Panels

The centerpiece of modern classrooms, we have options to fit every budget. Paired with our lineup of K-12 and higher education devices, we can help you achieve a fully immersive interactive classroom experience. (Learn More)

Chromebooks and Laptops

Top choices and trusted brands for Chromebooks and Windows laptops. Not sure what to get? Our expert reps know the options and ask the right questions to help you find that perfect device. (Contact Us)

Carts, Cases & Accessories

Never wire your carts and cabinets again! Let us pre-wire them for you. Need cases? We have a wide variety of options available and can even install them for you. We also have headphones, headsets, and more. (Let’s go)

Interactive Flat Panels

The centerpiece of modern classrooms, we have options to fit every budget. Paired with our lineup of K-12 and higher education devices, we can help you achieve a fully immersive interactive classroom experience. (Learn More)

Premium White Glove

Trafera configures your devices exactly the way you want them. From assigning separate OUs, to custom settings and more, no other vendor comes close. Not sure of your options? We’ve configured thousands of deployments from big to small. Consult our experts for free. (Learn More)

Asset Tagging & Etching

Protect your investment and simplify device management with custom asset tags and laser etching from FireFly. If you have a preference, we can do it. We never outsource, so it’s your way, every day. (Learn More)

“Green” Bulk Shipping

Say goodbye to mountains of cardboard, expensive waste disposal, and the pain (literally) of opening hundreds of boxes. Devices arrive in slotted foam dividers for easy deployment, or we can even ship them ready-to-go inside pre-wired carts or cabinets.  (Learn More)

Manufacturer Authorized Repairs

Enjoy our fast, convenient warranty repair services even if you didn’t buy the devices from us. We’re a manufacturer-authorized repair facility for HP, Lenovo, Dell, and more. Free Trafera Smart RMA shipping both-ways is included. (Learn More)

25 claims in under 5 minutes

We take the pain and frustration out of warranty submissions. Batch claims up to 25 serial numbers at once through a single online form. Not sure what’s under warranty? Just send it all and we’ll sort it out. We’ll give you a no-obligation quote for any off-warranty repairs and a device-by-device report of whatever was fixed under warranty. (Learn More)

Free Two-Way Shipping

What’s worse than having to send a device for warranty repairs? Having to pay to ship it. Our complimentary Trafera Smart RMA service is available to everyone and gives you free two-way shipping on RMAs. We’ll even provide the box. (Learn More)

Free Chromebook Technical Support

Trafera has you covered for the full lifecycle of your devices. If you’ve got questions about Google Chrome Management or have other technical issues that arise, just call us or send an email and we’ll be happy to help, free of charge. (Contact Us)

Trafera Smart Repair

Looking for the convenience of a warranty, but not the cost? Trafera Smart Repair is a unique, forward-thinking program that provides budgeted coverage for your device repairs, but unlike a warranty, you only pay for the repairs you actually use. There’s no tracking serial numbers, the cause of breakage doesn’t matter, and you can even repair units you didn’t buy from us (it’s ok, we forgive you). (Learn More)

Device Buy-Back

Make the most of your used technology. If you’re ready to upgrade or just need to clear out old tech, sell it to FireFly and we’ll give you a credit or discount towards your purchase of new devices. Hassle not included. (Learn More)

DIY Repair Kit

For do-it-yourselfers and those on a budget, we’ve created the world’s first Chromebook repair kit. It includes the same 30+ tools and supplies preferred by our own Trafera experts and is enough for two techs to work simultaneously. Comes in a lockable repair cart with a unique fold-out work shelf. With our optional Trafera repair videos, you’ll be fixing Chromebooks like a pro in no time. (Learn More)

Online Parts Portal

Finding repair parts can be challenging, so we’ve made it easier! Visit www.FireFlyRepairZone.com for convenient parts ordering by brand and model, and free shipping is included. (Learn More)

Student-Led Repair Program

In cooperation with educators across the country, we’ve assembled a free Trafera starter guide aimed at helping schools everywhere launch their own student-led repair programs. You’ll be amazed at what kids can accomplish when given the chance.
(Learn More)

  • They have successfully repaired every item I've sent them. They are also detailed in their description of work performed and quick to send units back after repair. Thank you, FireFly!

    Devin Maxfield Avatar
    Devin Maxfield
    11/25/2020
  • Very happy with the service provided by FireFly. The warranty repair process is very simple and efficient. If there is a parts delay, the team will promptly let you know. They are very responsive with any questions or requests. Great experience with them so far!

    Michelle Sluder Avatar
    Michelle Sluder
    11/13/2020
  • Great Service to our educational needs for students. Great turn around on repairs. Communication with Customer service is excellent to work with.

    Sean McDonald Avatar
    Sean McDonald
    12/02/2020
  • Our school has bought several hundred devices for our students from Firefly. If we have an issue with our purchase-Firefly is quick to respond and remedy the issue.

    Aaron Ivie Avatar
    Aaron Ivie
    4/15/2021
  • With the merger of Firefly and Trinity3 into Trafera I get the best of both worlds in one company. Their sales and service teams are awesome. I use their sales knowledge to provide me the equipment my school needs and I use their service department when issues come up. I would be lost without their expertise.

    Brian Fought Avatar
    Brian Fought
    4/15/2021
  • The team at Trafera has been phenomenal. Kristie continues to exceed our expectations in providing excellent pricing, speedy follow-up, and quick shipping of in-stock items. I have found them to be excellent thought partners, helping to find solutions to our complex K-12 technology issues.

    Robert Pohl Avatar
    Robert Pohl
    4/15/2021
  • Firefly is awesome! I've worked with Kyle on several purchases now, and the Firefly team has helped us immensely with our schools' transition to a 1:1 scenario. Every order has shipped within 1-3 days of placement. These are responsive professionals who offer bundle pricing on quality products.

    Brandy Flack Avatar
    Brandy Flack
    12/09/2020

See for yourself how easy buying, deploying, and maintaining devices can be!

Trafera, formerly FireFly is breaking the mold of big-box technology resellers and offering you the personal, customized attention, flexible options, and fast service you’ve always imagined, all at prices that are just as competitive or better. It’s helped skyrocket us to become one of Google’s top 10 Chromebook vendors worldwide and a Google for Education Premier Partner. Contact a Trafera rep and let us know how we can help you.

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