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RMA Creation Form

Serial Number and Descriptions of issues.

(25 Serial Numbers Max)

Note: Accidental Damage claims require details about how the accident occured and resulting damage.

Not sure if your devices are still under warranty? Check them here:

Product purchases from FireFly are communicated to the manufacturer to ensure the warranty term starts on the purchase date. This can take time to propagate on the site. If you believe the warranty entitlement shown on the manufacturer’s warranty lookup tool is incorrect for your devices, please note it in your RMA submission.

Other Questions? Contact Support

Support Request Form
Phone: 612-564-4088
Toll Free: 1-866-950-8868