FireFly Computers

SMART REPAIR

A one-of-its-kind warranty alternative

We’ve reinvented the warranty game and put you in control.

Warranties are expensive! The truth is, your warranty doesn’t just pay for your own repairs, it also needs to cover the cost of additional repairs for warranty abusers.

With Trafera, formerly FireFly Smart Repair, you only pay for the repairs you use. You get solid coverage for all your devices, plus all the convenience of a traditional warranty like online RMA submissions and free bulk shipping. Enjoy a little extra flexibility that lets you do things like self-maintain or launch student repair programs. There’s no need to track serial numbers, the cause of breakage doesn’t matter, and you can even use it for devices you didn’t purchase from us!

HOW SMART REPAIR CREDITS WORK

1
Purchase Smart Repair credits in increments of $1,000 and get 10% in bonus credits with your first purchase. Buy credits online or order through your Trafera Account Manager.
2
Use Smart Repair Credits to buy parts on fireflyrepairzone.com or to pay for break-fix repairs through our convenient online repair portal.
3
Add more credits any time! Unused credits will roll over from year to year* and can be used on any device we service, even if you didn’t buy it from us!
*Accounts will be closed after 5 consecutive years of inactivity

Simple, Affordable, Flexible Coverage

  • No tracking serial numbers
  • Coverage even when warranties have lapsed
  • Simple online RMA portal
  • Trafera speed and convenience
  • Cause of breakage doesn’t matter
  • Usable on devices that weren’t purchased from us
  • Fast, online parts ordering
  • Credits roll over from year to year

Ready to Join our Smart Repair Program?

CONTACT SALES

READY TO IMAGINE IT BETTER?

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