GET SUPPORT

The easiest way to submit warranty claims
and find off-warranty repairs

GET YOUR CLAIMS ENTERED FAST!

Up to 25 Claims in

Under 5 minutes

FireFly brings you the easiest process ever for submitting warranty and off-warranty repair claims! Our simplified RMA form lets you copy and paste up to 25 serial numbers at a time. Not sure what’s under warranty and what’s not? Just send us everything and we’ll sort it out.
Discover how easy repairs can be >>>

Purchased a remote support session?

Download the remote support software now to get started!

DOWNLOAD NOW


Product purchases from FireFly are communicated to the manufacturer to ensure the warranty
term starts on the purchase date. This can take time to propagate on their site. If you believe the
warranty entitlement shown on the manufacturer’s warranty lookup tool is incorrect for your
devices, please note it in your RMA submission and we’ll get it figured out.

Get Support

READY TO IMAGINE IT BETTER?